These Terms & Conditions govern your use of the 11ph.com platform. Please read them carefully before registering or placing any wagers. By creating an account, you confirm that you have read, understood, and agreed to these terms in full.
Last Updated: January 2026These cards summarize the most important aspects of the 11ph.com Terms & Conditions. The full legal text follows below.
You must be at least 21 years old to register and use 11ph.com. This is a strict requirement under Philippine gaming regulations. Accounts found to belong to underage users will be immediately closed and any funds returned.
Each player is permitted to hold only one active account on 11ph.com. Creating duplicate accounts — whether to claim multiple bonuses or for any other reason — is a violation of these Terms and may result in permanent account suspension.
All bonuses and promotions at 11ph.com are subject to wagering requirements and specific terms. Bonus funds cannot be withdrawn until the applicable wagering requirement has been met. Attempting to abuse bonus offers may result in forfeiture.
11ph.com uses certified RNG technology and licensed live dealer streams. Any attempt to exploit software bugs, use automated betting tools, or collude with other players is strictly prohibited and will result in account termination.
Withdrawals require successful identity verification (KYC). You must submit a valid Philippine government-issued ID before your first withdrawal can be processed. This is a regulatory requirement under PAGCOR guidelines.
These Terms are governed by the laws of the Republic of the Philippines. Any disputes arising from your use of 11ph.com shall be subject to the exclusive jurisdiction of the competent courts of the Philippines.
Important Notice: These Terms & Conditions ("Terms") constitute a legally binding agreement between you ("Player," "User," "you") and 11ph.com ("the Platform," "we," "us," "our"), operated under the domain 11phcom.net. By accessing, registering on, or using the 11ph.com platform in any capacity, you agree to be bound by these Terms in their entirety.
1.1 These Terms & Conditions, together with our Privacy Policy, Responsible Gaming Policy, and any game-specific rules published on the 11ph.com platform, form the entire agreement between you and 11ph.com regarding your use of the platform.
1.2 By completing the registration process and creating an account on 11ph.com, you confirm that you have read, understood, and unconditionally agree to be bound by these Terms. If you do not agree with any part of these Terms, you must not register or use the 11ph.com platform.
1.3 These Terms are available in English. In the event of any inconsistency between a translated version and the English version, the English version shall prevail.
1.4 11ph.com reserves the right to amend these Terms at any time. Continued use of the platform following notification of any amendment constitutes your acceptance of the revised Terms. It is your responsibility to review these Terms periodically.
Age Restriction: You must be at least 21 years of age to register and use 11ph.com. This is a mandatory requirement under Philippine law. Providing false information about your age is a serious violation of these Terms and may constitute a criminal offence.
2.1 To be eligible to register and use the 11ph.com platform, you must:
2.2 11ph.com reserves the right to request proof of age and identity at any time. Accounts where age or identity cannot be verified to our satisfaction may be suspended pending verification or permanently closed.
2.3 It is your sole responsibility to ensure that your use of the 11ph.com platform complies with all applicable laws in your jurisdiction. 11ph.com accepts no liability for any breach of local laws by players accessing the platform from restricted jurisdictions.
3.1 To access real-money games and services on 11ph.com, you must create a registered account. Registration is free of charge.
3.2 During registration, you are required to provide accurate, complete, and current information, including but not limited to your full legal name, date of birth, residential address, email address, and Philippine mobile number.
3.3 Each individual is permitted to hold only one (1) active account on 11ph.com. The creation of multiple accounts — whether using the same or different personal details — is strictly prohibited. 11ph.com reserves the right to close all duplicate accounts and forfeit any associated balances.
3.4 Accounts are personal and non-transferable. You may not sell, transfer, or assign your 11ph.com account or any rights associated with it to any third party.
3.5 You must notify 11ph.com promptly if any of your registered details change. Failure to maintain accurate account information may result in account suspension or the inability to process withdrawals.
Identity verification (KYC) is required before your first withdrawal. You will be asked to submit a valid Philippine government-issued ID — such as a driver's licence, passport, or PhilSys National ID — along with proof of address where applicable.
4.1 You are solely responsible for maintaining the confidentiality of your 11ph.com login credentials, including your username and password. You must not share your login details with any other person.
4.2 You agree to notify 11ph.com immediately upon becoming aware of any unauthorised access to or use of your account. 11ph.com will not be liable for any loss or damage arising from your failure to comply with this obligation.
4.3 11ph.com will never ask you for your password via email, live chat, or any other communication channel. Any communication purporting to be from 11ph.com that requests your password should be treated as fraudulent and reported to our support team.
4.4 All activity conducted through your account — including wagers placed and transactions made — will be deemed to have been authorised by you unless you have previously notified 11ph.com of a security breach.
5.1 11ph.com accepts deposits via GCash, PayMaya, BPI, BDO, Metrobank, Visa, and Mastercard. The minimum deposit amount is ₱100. Additional payment methods may be added or removed at 11ph.com's discretion.
5.2 All transactions on 11ph.com are conducted in Philippine Peso (PHP / ₱). Currency conversion fees, where applicable, are the responsibility of the player.
5.3 Deposits are generally credited to your account balance immediately or within a short processing window depending on the payment method used. 11ph.com is not responsible for delays caused by third-party payment processors or banking institutions.
5.4 Withdrawal requests are subject to the following conditions:
5.5 11ph.com does not charge fees on standard withdrawals. However, your bank or e-wallet provider may apply their own transaction fees, which are outside 11ph.com's control.
5.6 In the event that 11ph.com suspects a transaction is connected to money laundering, fraud, or any other illegal activity, we reserve the right to suspend the transaction and report it to the relevant Philippine authorities, including the Anti-Money Laundering Council (AMLC).
6.1 11ph.com offers various bonuses and promotions to eligible players. All bonuses are subject to specific terms and conditions, including wagering requirements, minimum deposit thresholds, game restrictions, and expiry dates, which are published alongside each offer.
6.2 Bonus funds are credited to a separate bonus balance and cannot be withdrawn until the applicable wagering requirement has been fully met. Wagering requirements specify the number of times the bonus amount (or bonus plus deposit, as stated in the specific offer) must be wagered before a withdrawal can be made.
6.3 11ph.com reserves the right to modify, suspend, or withdraw any bonus or promotion at any time without prior notice. Any bonus that has already been credited to your account at the time of modification will be honoured under the terms applicable at the time of crediting.
6.4 Bonuses are intended for personal recreational use only. Any attempt to exploit bonus offers through systematic play, arbitrage, or collusion with other players will be considered bonus abuse and may result in the forfeiture of the bonus and any winnings derived from it, as well as account suspension.
6.5 11ph.com reserves the right to refuse, withhold, or reclaim any bonus where there is reasonable evidence of fraudulent activity or breach of these Terms.
7.1 All games available on the 11ph.com platform use certified Random Number Generator (RNG) technology or licensed live dealer streams. Game outcomes are determined independently of 11ph.com's operational systems and are not subject to manipulation by the platform or its staff.
7.2 Published Return to Player (RTP) percentages are theoretical long-term averages and do not guarantee specific outcomes for individual sessions or wagers.
7.3 In the event of a technical malfunction or system error during gameplay, 11ph.com reserves the right to void the affected round and return the wager to the player's account. Winnings generated as a result of a technical error are not valid and will not be paid out.
7.4 11ph.com's records of all transactions and game outcomes shall be the definitive record in the event of any dispute. If you believe a game outcome was incorrect, you must contact our support team within 72 hours of the disputed event.
8.1 The following conduct is strictly prohibited on the 11ph.com platform:
8.2 11ph.com reserves the right to investigate any suspected breach of this section and to take appropriate action, including immediate account suspension, forfeiture of balances, and referral to the relevant Philippine law enforcement authorities.
9.1 11ph.com is committed to promoting responsible gambling. We provide a range of tools to help players manage their gambling activity, including deposit limits, session time reminders, cooling-off periods, and self-exclusion options.
9.2 If you wish to activate any responsible gaming tool, you may do so directly from your account settings or by contacting our support team. Self-exclusion requests will be processed promptly and, once activated, cannot be reversed during the exclusion period.
9.3 Players who have self-excluded must not attempt to re-register or access the platform during their exclusion period. Any account opened in breach of a self-exclusion order will be closed immediately and any funds returned.
If you feel that your gambling is becoming a problem, we encourage you to use our responsible gaming tools and seek support. PAGCOR operates responsible gaming resources for Philippine players. You may also contact our support team at any time for assistance.
10.1 All content on the 11ph.com platform — including but not limited to software, game content, graphics, logos, trademarks, text, and design elements — is the property of 11ph.com or its licensors and is protected by applicable intellectual property laws.
10.2 You are granted a limited, non-exclusive, non-transferable licence to access and use the platform for personal, non-commercial recreational purposes only. This licence does not permit you to copy, reproduce, distribute, modify, or create derivative works from any platform content without prior written consent from 11ph.com.
10.3 Any unauthorised use of 11ph.com's intellectual property may result in account termination and legal action.
11.1 The 11ph.com platform is provided on an "as is" and "as available" basis. While we make every effort to ensure the platform operates reliably, we do not warrant that the platform will be uninterrupted, error-free, or free from viruses or other harmful components.
11.2 To the maximum extent permitted by applicable Philippine law, 11ph.com shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of or inability to use the platform, including but not limited to loss of winnings, loss of data, or loss of profits.
11.3 11ph.com's total aggregate liability to you for any claim arising from your use of the platform shall not exceed the total amount deposited by you in the twelve (12) months preceding the event giving rise to the claim.
11.4 Nothing in these Terms shall exclude or limit liability for death or personal injury caused by negligence, fraud, or any other liability that cannot be excluded or limited under applicable Philippine law.
12.1 11ph.com collects, processes, and stores your personal data in accordance with our Privacy Policy, which forms part of these Terms and is available at Privacy Policy.
12.2 By registering on 11ph.com, you consent to the collection and processing of your personal data as described in the Privacy Policy. This includes the use of your data for identity verification, fraud prevention, regulatory compliance, and the provision of our services.
12.3 11ph.com will not sell your personal data to third parties. Data may be shared with payment processors, identity verification providers, and regulatory authorities as required by law or necessary for the provision of our services.
13.1 11ph.com reserves the right to amend, update, or replace these Terms at any time. Where changes are material, we will provide reasonable notice via email or a prominent notice on the platform prior to the changes taking effect.
13.2 Your continued use of the 11ph.com platform after the effective date of any amendment constitutes your acceptance of the revised Terms. If you do not agree with the amended Terms, you must cease using the platform and may request account closure.
14.1 You may close your 11ph.com account at any time by contacting our support team. Upon closure, any remaining real-money balance (excluding bonus funds that have not met wagering requirements) will be returned to you via your registered payment method, subject to identity verification.
14.2 11ph.com reserves the right to suspend or permanently close your account at any time, with or without prior notice, if:
14.3 In the event of account closure due to a breach of these Terms, 11ph.com reserves the right to forfeit any remaining balance, including both real-money and bonus funds, where permitted by applicable law.
15.1 These Terms and any dispute or claim arising out of or in connection with them shall be governed by and construed in accordance with the laws of the Republic of the Philippines.
15.2 In the event of a dispute between you and 11ph.com, we encourage you to contact our support team in the first instance. We will make every reasonable effort to resolve disputes amicably and promptly.
15.3 If a dispute cannot be resolved through our internal complaints process, it shall be submitted to the exclusive jurisdiction of the competent courts of the Republic of the Philippines.
15.4 Players who believe their complaint has not been adequately addressed may escalate the matter to PAGCOR, the regulatory body overseeing online gaming operations in the Philippines.
16.1 If you have any questions, concerns, or complaints regarding these Terms & Conditions, please contact the 11ph.com support team:
Email: [email protected]
16.2 Our support team is available 24 hours a day, 7 days a week via live chat on the 11ph.com platform. For written correspondence, please use the email address above. We aim to respond to all written enquiries within 2 business days.
16.3 For regulatory matters, you may also contact PAGCOR directly through their official channels.
Now that you've reviewed the Terms & Conditions, you're ready to enjoy everything 11ph.com has to offer — 500+ games, live dealer tables, sports betting, and fast GCash withdrawals. All in Philippine Peso, built for Filipino players.
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